FAQ

  • 1. How much does the dress and t-shirt cost?

    Regardless of size, all dress and t-shirt are at SG$43 each.

    For shipping within Singapore, it’s FREE.
    For overseas shipping, a flat rate of SG$5 applies.

  • 2. How do I choose the right size?

    Please refer to our T-shirt size chart or Dress size chart. For easy reference, we have also come up with the recommended size for each age as a guide.

  • 3. Is the artwork printed on front and back?

    No, the artwork is only printed on the front. The back will be in a matching solid colour. Based on feedback from family and friends, most find it too overwhelming if the artwork is on both front and back.

  • 4. What is the material used?

    To ensure maximum comfort, we use high-quality cotton and polyester blend fabric which is highly stretchable and soft to the skin.

  • 5. Will the colours fade after washing?

    Our Artwearama apparel are made with the latest printing technology and highest ink quality. The rich colour print is washable for years and will retain its colours even after many washes.

  • 6. When can I receive my order?

    Please allow up to 14 days for shipping within Singapore and up to 21 days for international shipping.

    If you have an urgent request for a special occasion, let us know and we will try our best to help. 🙂

  • 7. Can I return the item that does not fit?

    As each apparel is custom made, we are unable to accommodate any exchange or refund. However, if there is a defect, please email us at hello@artwearama.com.sg within 7 days from receipt of your order and we will do our best to resolve it for you.

  • 8. What should I take note of when taking a photo of the design for uploading?

    Use smartphone or digital camera to capture your drawing

    Simply click and send. Nowadays, most smart phones have a resolution of minimum 5 to 8MP to do a good job.

    No to scanner

    Please don’t use scanner. The template is not optimized for scanning.

    We love abundant COOL WHITE lighting

    Cool white lighting = good photos! No to flash. No to warm white.

    Up close and parallel

    Position the phone near and above the bottom of the paper. Try to place it as parallel as possible to the surface (flat down or pin on the wall), making sure the entire paper fit nicely in your phone screen. The photo taken should be as close up as possible without cropping any part of the template or artwork.

    Avoid shadow

    Avoid casting phone shadow on the template or artwork.

    Steady before clicking

    Steady hands produce a sharp & clear photo for a better looking result.

  • 9. Are there copyright issues?

    Designs provided by you should be original and do not infringe existing creator, personality or copyright laws. We are not responsible for any copyright infringement.

  • 10. Does Artwearama have full discretion on the conversion process?

    Yes, for ready artwork sent to us, we will exercise our discretion to convert it into the best layout on your artwear. Because we take pride in what we do, you can be sure that the finished product will be one you feel proud of!